Success Story Nuremberg State Theater
Customer
Nuremberg State Theater
The Nuremberg State Theater, which offers a highly varied program ranging from musical theater, spoken theater, and ballet through to concerts, is the largest multi-genre theater in Bavaria. More than 700 events take place on the stages on Richard-Wagner-Platz each season, and they attract around 300,000 visitors. More than 650 permanent employees are responsible for operating the theater, both in front of and behind the curtain.
Challenge
The Nuremberg State Theater pursued the goal of maintaining an independent IT infrastructure. The new IT concept also accounted for the planned integration of an additional building, which will include the stage, auditorium, orchestra rehearsal hall, and functional areas close to the stage. In order to comply with the General Data Protection Regulation and to be able to work in a legally compliant manner, the theater planned to outsource IT management to a certified provider in Germany. One particular challenge of the managed services project was the vendor lock-in.
Solution
By outsourcing application operations – including managed exchange with shared mail, V servers, and the management of flexible storage capacities – the cultural institution gained more time to focus on its core business. At the same time, noris network’s high-performance IT ensured that performances could take place online during the coronavirus lockdown. What made the Nuremberg-based data center provider and IT service provider stand out was the large number of certificates it holds.
Project Success
noris network takes care of all important IT tasks such as installation, regular updates, and patches. It also provides security measures such as firewalls, spam filters, and anti-virus solutions and ensures that data protection guidelines are observed and implemented. The external service provider monitors the servers around the clock in order to identify and resolve problems at an early stage. A Citrix terminal server environment was selected for the users.
